Health, Beauty & Wellness

Everyday
wellness,
refined.

IWACE is a curated range of personal care, skincare and wellness products designed for daily use. Honest products, honest results.

Skincare Recovery Personal Care Wellness

Business Information

Operated by EKSC LTD
Company No. 15834846
Registered in England & Wales
Incorporated 12 July 2024
Contact iwace@mail.com
simplicity wellbeing

About IWACE

Built around what
actually works.

IWACE was built around a straightforward idea: people deserve wellness products that do what they claim, without unnecessary complexity or inflated prices.

Our range covers personal skincare, massage and recovery tools, and portable wellness gadgets. Each product is selected for its practical impact on everyday routines.

We operate as a direct-to-consumer online retailer, shipping to customers across Europe and internationally. The brand is owned and operated by EKSC LTD, a private limited company incorporated in England and Wales (Company No. 15834846), registered at 4th Floor 205 Regent Street, London, W1B 4HB.

Our Approach

Three things we never compromise on.

01

Ingredient Honesty

Every product we carry is selected on the basis of what it contains, not how it's marketed. No inflated claims, no hidden fillers.

02

Daily Usability

Wellness shouldn't require a specialist. Our products are designed for real daily routines — practical, effective and easy to use.

03

Honest Pricing

Quality personal care doesn't need to be expensive. We work to maintain accessible pricing without cutting corners on the products themselves.

Our Products

Selected for quality.
Priced for everyone.

Our catalogue focuses on health, personal care and wellness. Products are available to order online and shipped directly to you. For bulk or trade enquiries, contact us directly.

Skincare

Snail Mucin Essence Serum

Lightweight daily serum formulated with snail secretion filtrate to support skin hydration, texture and barrier repair. Suitable for all skin types.

Enquire

Recovery

Deep Tissue Back Stretcher

Ergonomic lumbar decompression device designed for daily back relief. Adjustable arch settings target lower, mid and upper back tension.

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Personal Care

Blackhead Removal Vacuum

USB-rechargeable facial pore cleanser with adjustable suction and four interchangeable probe heads for deep pore cleansing and skin smoothing.

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Wellness

Acupressure Mat & Pillow Set

Full body acupressure set with 6,210 stimulation points. Used for tension relief, circulation support and relaxation after long days.

Enquire

Massage

Electric Scalp Massager

Waterproof handheld scalp massager with silicone nodes and multiple vibration modes. Supports circulation and relaxation during or after showering.

Enquire
Full catalogue available on request. For availability, pricing or trade enquiries email iwace@mail.com and we will respond within one business day.

Legal & Company Details

Business information

Registered Company

EKSC LTD

Company Number

15834846

Company Type

Private Limited Company

Incorporated

12 July 2024

Registered Office

4th Floor 205 Regent Street,
London, England, W1B 4HB

Jurisdiction

England & Wales

Nature of Business (SIC)

47910 – Retail sale via mail order or Internet

Status

Active

Companies House

View public record →

Website

iwace.co

Response Time

Within 1 business day

Verify on Companies House →

Legal Policies

Our policies

Privacy Policy

Last updated: May 2025

1. Who we are

IWACE is a trading brand operated by EKSC LTD (Company No. 15834846), 4th Floor 205 Regent Street, London, England, W1B 4HB. Contact: iwace@mail.com.

2. Data we collect

3. How we use your data

4. Legal basis

We process your data under the legal bases of contract performance, legitimate interest and legal obligation, as set out under UK GDPR.

5. Data retention

We retain order data for up to 7 years for accounting and legal purposes. You may request deletion of your personal data at any time by emailing iwace@mail.com.

6. Your rights

Under UK GDPR you have the right to access, correct, delete or restrict processing of your personal data. Contact us at iwace@mail.com to exercise any right.

7. Cookies

We use essential cookies for site operation and analytics cookies to understand visitor behaviour. You may disable cookies in your browser settings.

8. Third parties

We share data only with service providers strictly necessary to fulfil your order. We do not sell your data.

9. Contact

Privacy enquiries: iwace@mail.com

Terms & Conditions

Last updated: May 2025

1. Company

These terms govern your use of iwace.co and purchases made from it. The site is operated by EKSC LTD (Company No. 15834846), 4th Floor 205 Regent Street, London, England, W1B 4HB.

2. Products

All products are subject to availability. We reserve the right to withdraw any product at any time. Product images are for illustrative purposes only.

3. Prices

Prices are displayed inclusive of applicable taxes unless otherwise stated. Orders are confirmed at the price shown at the time of purchase.

4. Orders

Placing an order constitutes an offer to purchase. Your order is confirmed when you receive an order confirmation email. We reserve the right to reject or cancel any order.

5. Payment

We accept payments via the methods displayed at checkout. All transactions are processed securely. EKSC LTD does not store payment card data.

6. Delivery

Estimated delivery times are provided at checkout and in our Shipping Policy. We are not liable for delays caused by customs, postal services or events outside our reasonable control.

7. Returns

Please refer to our Refund & Returns Policy. Under UK consumer law you have the right to cancel within 14 days of receipt.

8. Liability

To the fullest extent permitted by law, EKSC LTD shall not be liable for indirect, incidental or consequential damages. Nothing in these terms limits liability for death or personal injury caused by negligence, or for fraud.

9. Governing law

These terms are governed by the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Refund & Returns Policy

Last updated: May 2025

1. Right to cancel

Under UK Consumer Contract Regulations you have the right to cancel your order within 14 days of receiving your item, without giving any reason.

2. How to return

Contact us at iwace@mail.com within 14 days of delivery, quoting your order number. We will provide return instructions.

3. Condition of returned items

Items must be returned unused, in their original packaging and in the same condition as received.

4. Refund processing

Once we receive and inspect your return, we will process your refund within 14 days to the original payment method.

5. Damaged or incorrect items

If you receive a damaged or incorrect item, contact us within 7 days of delivery at iwace@mail.com with photos. We will arrange a replacement or full refund at no cost to you.

6. Non-returnable items

For hygiene reasons, certain personal care products cannot be returned once opened, unless defective.

7. Return shipping

Unless the item is damaged or incorrect, return shipping costs are the responsibility of the customer.

Shipping Policy

Last updated: May 2025

1. Processing time

Orders are typically dispatched within 1 to 3 business days. During peak periods dispatch may take up to 5 business days.

2. Delivery estimates

These are estimates only. Actual delivery may vary depending on location and customs processing.

3. Tracking

A tracking number is provided by email once your order has been dispatched.

4. Customs and duties

International orders may be subject to import duties and taxes levied by the destination country. These are the responsibility of the recipient.

5. Lost or delayed shipments

If your order has not arrived within the estimated window, contact us at iwace@mail.com and we will investigate promptly.

6. Address accuracy

Please ensure your delivery address is correct at checkout. We are not liable for shipments lost due to incorrect address information.

Get in touch

We respond within one business day.

For product enquiries, orders, returns or any other question, reach us at iwace@mail.com or use the form. Please include your order number if your enquiry relates to a specific order.

Response hours

Monday to Friday: 08:00 – 20:00 (GMT)

Saturday to Sunday: 09:00 – 18:00 (GMT)